Q: Link TikTok Shop's Products to eCommerce Platform's Products

| Plans: ${color}[#646262](All plans) Platforms: ${color}[#646262](All platforms) <h3 id="overview">Overview</h3> If you have products already uploaded from TikTok Shop Seller Center and want to manage all orders from TikTok Shop on your eCommerce platform (BigCommerce, WooCommerce, Magento-2, and Shopify) stores, use the all-new "Link Products" feature now. This help guide has all the details you need. <h3 id="howautolinksworks">How auto-links works?</h3> Our app will import products from your TikTok Shop. After importing successfully, you will see a separate tab called Products from TikTok Shop. This tab shows you all the products uploaded from TikTok Shop Seller Center. After your confirmation, our app will automatically link the products listed on your TikTok Shop and eCommerce platform stores. In addition, new products uploaded on TikTok Shop will also be linked automatically. We consider SKU IDs to match products. <img src="https://storage.crisp.chat/users/helpdesk/website/fe64113638284800/image_15x9rjc.png" alt="" /> If two SKUs are linked together, our app will regard them as the same SKU. This will have the following effects on your product and orders. <ol> <li>When you edit the price and inventory of the linked products on your eCommerce platform stores, they will be updated automatically to TikTok Shop's linked products</li> <li>When orders generated with the linked products on TikTok Shop, the same orders will be synced back to your eCommerce platform stores. Our app creates orders on your eCommerce platform sto</li> </ol>

Q: How to Connect Your Shopify Store With AfterShip Feed

| Plans: ${color}[#646262](All plans) Platforms: ${color}<a href="Shopify">#646262</a> In this article, you will know how to connect AfterShip Feed with your Shopify store. Follow these steps: <ul> <li>Go to <a href="https://apps.shopify.com/">Shopify app store</a></li> <li>Enter AfterShip Feed for TikTok Shop in the search box to get our app and click Add app</li> </ul> <img src="https://storage.crisp.chat/users/helpdesk/website/fe64113638284800/screenshot-2023-06-30-at-95337_1oend8r.png" alt="" /> <ul> <li>Select the store for which you'd like to install the app </li> <li>Click Add sales channel </li> <li>Once done, you will be redirected to the onboarding page of our app. Just complete the steps to complete the setup</li> </ul> Should you need any help, chat with our <a href="#open-chatbox">support team</a> now.

Q: How to Add Correct Shipping Template in TikTok Shop

| Plans: ${color}[#646262](All plans) Platforms: ${color}[#646262](All platforms) <h3 id="overview">Overview</h3> Before AfterShip Feed (Feed For TikTok Shop) syncs product to TikTok Shop, you need to set up shipping template and warehouse in your TikTok Shop seller center. <h3 id="setupwarehouses">Setup warehouses</h3> <ol> <li>On the left-hand side of your TikTok Shop dashboard, go to My account &gt; Seller profile &gt; Warehouse/Pickup address.</li> </ol> <ul> <li>Please don't forget to add a return warehouse as TikTok Shop requires it.</li> </ul> <img src="https://storage.crisp.chat/users/helpdesk/website/fe64113638284800/snipaste2023-06-1517-16-25-66_1yjuvuw.png" alt="" /> <ol start="2"> <li>Add a pickup and return address</li> </ol> <img src="https://storage.crisp.chat/users/helpdesk/website/fe64113638284800/image_1j7k7al.png" alt="" /> <h3 id="setupshippingtemplates">Setup shipping templates</h3> <ol> <li>Log in to your TikTok Shop dashboard, go to the My Account section, and select Shipping &gt; Shipping templates. </li> <li>Click Add a new shipping template.</li> </ol> <img src="https://storage.crisp.chat/users/helpdesk/website/fe64113638284800/image_13isq3y.png" alt="" /> || NOTE: Your weight range must be set to up to 30 kg, or you won’t be able to save the changes you’ve made in your shipping profile.

Question 1

Get Started With AfterShip Feed

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}[#646262](All platforms)

📢 What you'll learn

In this tutorial, we will discuss:

Introduction
Preparation checklist prior to beginning
Category mapping
Product Syncing and linking
Order management
FAQ

Overview

This help guide contains a few crucial details you need to know before beginning with AfterShip Feed and explains all the features to let you use our application hassle-free.

How does AfterShip Feed function?

AfterShip Feed provides product feed, syncing order, and Linking TikTok Shop's exiting products to your store's products features to merchants.

We only sync the product information obtained from your eCommerce platform stores to your TikTok Shop for more efficient product listing.
Information modified on TikTok Shop will not be synced to your eCommerce platform stores.
We support 9 eCommerce platforms: Shopify, BigCommerce, Salesforce, Magento 2, WooCommerce, Amazon Seller Central, PrestaShop, TikTok Shop, and Wix.
You can link TikTok Shop's existing products to your eCommerce platform.
We will sync orders with your eCommerce platform stores when orders are placed from TikTok Shop. Orders created from your eCommerce platform stores will not be synced to your TikTok Shop.

Checkl

Question 2

Why Are Tracking Numbers Not Syncing to TikTok Shop

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}[#646262](All platforms)

Overview

If you're experiencing issues with orders not having tracking information synced to your TikTok Shop store, there could be a couple of reasons why this is happening.

When fulfilling orders via the shipping type 'Ship by Seller', you can choose your own logistics service provider (carrier) to fulfill the order. You must, however, meet the following criteria:

The logistics service provider must be from the approved list of TikTok Shop Integrated Carriers.
You must upload valid traceable tracking Identification Numbers (ID) to the Seller Center for all dispatched orders.

📢 What you’ll learn

In this article, we will show you:

Sync tracking numbers to TikTok Shop
Find your store carrier name

Sync tracking numbers to TikTok Shop

Ensure your tracking numbers are synced to TikTok Shop, follow these steps:

Step 1: Check if your tracking numbers and carrier are valid

Step 2: Set up courier mapping on AfterShip Feed

Step 1: Check if your tracking numbers and carrier are valid

Upon entering the tracking number (Tracking ID on TikTok Shop) into the Seller Center Manage Orders Panel, the matching carrier should appear in the shipping provider list. After selecting the corresponding carrier and clicking “Confirm package”, the order status wil

Question 3

Troubleshoot Product Sync Issues

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}[#646262](All platforms)

This document lists all errors you may encounter when uploading products to TikTok Shop.

Error Code: 1000

Please add shipping template

What has happened? TikTok Shop requires you to set up the shipping templates and warehouses before you upload products.

What is next? Please set up the shipping templates and warehouses in the TikTok Shop seller center and try again. And here is a guideline for you: https://support-feed.automizely.com/en/article/how-to-resolve-please-add-shipping-template-6gmcpn/

Error Code: 1002

Missing images

What has happened? TikTok Shop requires the product must have at least one product image.

What is next? Please add an image to the product in your online store and try it again later. Sometimes, AfterShip Feed needs time to pull the updates from your online store. Don't worry, just wait about 15 minutes.

Error Code: 1003

You can upload a maximum of 100 products each day.

What has happened? To assist new sellers with order fulfilment, all new shops (both individual and corporate) on TikTok shop will be subject to a probation period that limits the number of daily orders sellers can accept. Please get more detail from TikTok Shop policies.

What is next? Please sync remain products nex

Question 4

Link TikTok Shop's Products to eCommerce Platform's Products

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}[#646262](All platforms)

Overview

If you have products already uploaded from TikTok Shop Seller Center and want to manage all orders from TikTok Shop on your eCommerce platform (BigCommerce, WooCommerce, Magento-2, and Shopify) stores, use the all-new "Link Products" feature now. This help guide has all the details you need.

How auto-links works?

Our app will import products from your TikTok Shop. After importing successfully, you will see a separate tab called Products from TikTok Shop. This tab shows you all the products uploaded from TikTok Shop Seller Center.

After your confirmation, our app will automatically link the products listed on your TikTok Shop and eCommerce platform stores. In addition, new products uploaded on TikTok Shop will also be linked automatically. We consider SKU IDs to match products.

If two SKUs are linked together, our app will regard them as the same SKU. This will have the following effects on your product and orders.

When you edit the price and inventory of the linked products on your eCommerce platform stores, they will be updated automatically to TikTok Shop's linked products
When orders generated with the linked products on TikTok Shop, the same orders will be synced back to your eCommerce platform stores. Our app creates orders on your eCommerce platform sto

Question 5

How to Connect Your Shopify Store With AfterShip Feed

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}#646262

In this article, you will know how to connect AfterShip Feed with your Shopify store. Follow these steps:

Go to Shopify app store
Enter AfterShip Feed for TikTok Shop in the search box to get our app and click Add app

Select the store for which you'd like to install the app
Click Add sales channel
Once done, you will be redirected to the onboarding page of our app. Just complete the steps to complete the setup

Should you need any help, chat with our support team now.

Question 6

How to Add Correct Shipping Template in TikTok Shop

Accepted Answer

| Plans: ${color}[#646262](All plans) Platforms: ${color}[#646262](All platforms)

Overview

Before AfterShip Feed (Feed For TikTok Shop) syncs product to TikTok Shop, you need to set up shipping template and warehouse in your TikTok Shop seller center.

Setup warehouses

On the left-hand side of your TikTok Shop dashboard, go to My account > Seller profile > Warehouse/Pickup address.

Please don't forget to add a return warehouse as TikTok Shop requires it.

Add a pickup and return address

Setup shipping templates

Log in to your TikTok Shop dashboard, go to the My Account section, and select Shipping > Shipping templates.
Click Add a new shipping template.

|| NOTE: Your weight range must be set to up to 30 kg, or you won’t be able to save the changes you’ve made in your shipping profile.

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