Articles on: Getting Started

How to Add Required Product Fields

Plans: All plans Platforms: All platforms


TikTok Shop, as a marketplace platform (think of Amazon), has its own requirements for uploading a new product and listing it to customers. The requirements might differ for different eCommerce platforms like Shopify and WooCommerce.

For now, TikTok Shop requires every product to have weight, length, width, and height values so that a better customer experience is guaranteed. For the same reason, a size chart is required for the products under the clothing category, and product certification files are required for some products under certain categories. If these required fields are missing, the products are unable to be synced automatically to the TikTok Shop store. (Imagine you upload the same product manually from TikTok Seller Center and can not pass the checklist to submit the product).

Even though TikTok Shop has these strict requirements on product information, you may not have this information on your eCommerce platform store admins, or you even can not edit some product fields information, such as product height on your eCommerce platform.

This is why we have added the Add required product fields feature in the AfterShip Feed app.

Add required product fields

There are two ways you can edit the required fields for the product you need.

1. Shopify admin

Open AfterShip Feed for TikTok under Sales channel in the Shopify admin
Go to Product Center option in the navigation bar

You will see a list of products that have been created with category mapping.

Only the products mapped to TikTok Shop categories will be displayed in the list

Search the product name or select the product category from the dropdown to find the product you need to edit
Click on a product to open a modal window that displays the product overview, details, variants, and attributes. Switch the tabs from above based on the information you want to edit.
Hit Save

Weight, length, width, and height are needed for all the products. If the values are already added on your eCommerce platform, our app will retrieve the information and it will appear on the table. The source the information is taken from will appear under the Source column of the table.

If the product fields are not added on your eCommerce platform, the fields will be left empty, and you need to fill them accordingly before syncing the product to TikTok Shop.
For products under certain categories; size, chart, and product certification fields will be displayed, and you'll be required to upload images/files for those fields.

2. AfterShip Feed: Product Syncing

As we mainly choose what products to sync on the Product syncing page, our app will detect whether all the required fields are entered before you sync those products to TikTok Shop. So on the Product syncing page, you can find the second way to add the required product fields.

Under the Import from {{eCommerce platform}} tab, click Edit for the mapped product you want to add required fields.
A modal window displaying the product overview, details, variants, and attributes will open. Switch the tabs from above based on the information you want to edit.
Hit Save

How to enter the product fields

For all the products, weight, length, width, and height are required
For certain categories, like Clothing and apparel, a size chart image would be required

For certain categories, like Phones and electronics, you need to upload product certification files. You can upload up to 3 product certification files in image or PDF formats.

For all the products, you can add a barcode on the SKU level. Depending on the barcode type you have, choose GTIN/EAN/ISBN/UPC and enter the code with the correct format. Some products are exempted from the barcode, so you can leave them empty. But we recommend you enter these fields in order to have a better health evaluation result for your TikTok Shop.

If case of any confusion, feel free to reach out to our support team for quick assistance.

Updated on: 21/09/2023

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