Articles on: Getting Started

Connect Your Stores With AfterShip Feed

Plans: All plans Platforms: All platforms


AfterShip Feed is the bridge that links your eCommerce and TikTok Shop stores. Once you’ve connected both your eCommerce and TikTok Shop stores to AfterShip Feed, you can start syncing products to TikTok Shop and manage your sales and inventory on your eCommerce platform.

In this article, we will show you:

Getting started
Connecting your TikTok Shop store
Connecting your eCommerce store
Additional details

Getting started

Note: Before you start syncing your products, please check if you have done the following steps in your TikTok Seller Center.

Complete the TikTok Shop onboarding process.

Set up your warehouse addresses (My Account > Account settings > Warehouse Settings) and Shipping templates (Shipping > Shipping Template).

Set up your shipping options (Shipping > Shipping Options).

To start syncing products on AfterShip Feed, you’ll first need to do the following:

Connect your TikTok Shop store
Connect your eCommerce store

Once you have completed these two steps, you can start mapping your eCommerce store products to the TikTok Shop category.

Connecting your TikTok Shop store

To start selling on TikTok Shop, you first need to connect your TikTok store to AfterShip Feed. The following regions are supported: United Kingdom, Singapore, Vietnam, Thailand, Malaysia, Indonesia, Philippines, and China mainland and Hong Kong SAR.

Note: Support for the United States is coming soon. You can click Join the waitlist when asked to choose your TikTok Shop region to get notified when United States becomes available.

On the AfterShip Feed admin home page, click Connect TikTok Shop store
After you choose your TikTok Shop store region, you’ll be redirected to the TikTok Shop website

Choose your TikTok Shop account type and then click Next

Sign in to your TikTok Shop account if you haven't already, select the renew duration (we recommend choosing Add an additional year), input your contact email, agree to the terms, and then click Confirm to install

Hit Authorize

If you have multiple organizations on AfterShip, click the Connect button next to the organization you want to connect.

Connecting your eCommerce store

The specific connection process will depend on which eCommerce platform you’re using. The following instructions provide a general guide for connecting a store to AfterShip Feed. To learn the connection process for your specific eCommerce platform, check out the following help articles:

Connect a Shopify store to AfterShip Feed
Connect a Magento 2 store to AfterShip Feed
Connect a BigCommerce store to AfterShip Feed
Connect a WooCommerce store to AfterShip Feed

Make sure the store you wish to connect uses the same currency as your TikTok Shop store. You can reference our help articles to learn how to enable currencies for your eCommerce store.

Go to the AfterShip Feed homepage

Select your eCommerce platform (e.g., Shopify, WooCommerce, Magento, BigCommerce, etc)
Follow the on-screen instructions to connect your store

Additional details

You can only have 1 eCommerce store, but multiple TikTok Shop stores connected to an AfterShip organization at any one time. If you want to connect more eCommerce stores, you’ll have to connect them to different organizations.
If you want to connect a new store in the current AfterShip organization, you must disconnect the store that is currently connected or create a new organization. You can disconnect your store on AfterShip Feed's Apps page.
For WooCommerce merchants: To sync the tracking number from WooCommerce back to your TikTok Shop store, please install our free AfterShip Tracking plugin or WooCommerce Shipment Tracking plugin in your WooCommerce store.

Updated on: 15/05/2024

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