How to map my store courier name to TikTok Shop shipping provider

Per TikTok Shop seller policy, for orders that Ship by Seller, Sellers must choose from one of TikTok Shop's approved integrated carriers to fulfill orders.

The integrated carriers approved by TikTok Shop are as follows:

- Royal Mail (24® tracked or 48® tracked only)
- Hermes/ EVRI
- DPD
- Yodel
- Amazon Logistics
- Parcel2Go
- Parcel Force
- UK Mail
- UPS UK
- DHL UK
- FedEx UK

Sellers are only allowed to choose from the carriers listed above. Alternative shipping services not on this list will not be recognized when uploading.

The shipping service name varies among merchants, in order to ship TikTok shop orders smoothly, we provide a courier name mapping tool for merchants to decrease the mismatch courier name issues. You can map your in-use courier names in the eCommerce platform to the TikTok Shop shipping provider.

How can you find your store courier name?

Shopify:



WooCommerce:



BigCommerce:



Magento 2:

Updated on: 09/02/2023