Articles on: Getting Started

Link TikTok Shop Products And Orders To eCommerce Platform

Plans: All plans Platforms: All platforms

Overview



AfterShip Feed's Product sync feature allows you to

Link products between TikTok and Shopify that share the same SKU
Manage and fulfil TikTok Shop orders on your eCommerce platform by linking products with the same SKU

You can choose to automatically link products or do it manually for each product based on your requirement.

How the product sync works



Once your products are imported from your TikTok Shop to AfterShip Feed you will see a separate tab called Products from TikTok Shop. This tab shows all the products uploaded from your TikTok Shop Seller Center account.

If you are setting up the account for the first time, a prompt window asking you if you want to enable auto-link products feature or do it manually will appear.

If you choose to do it automatically, AfterShip Feed will automatically link the products listed on your TikTok Shop to your eCommerce platform stores and vice versa. In addition, new products uploaded on TikTok Shop will also be linked automatically. We consider SKU IDs to match products.

If you choose to do it manually, you can Link products directly from the Product syncing page



If two SKUs are linked together, our app will regard them as the same SKU. This will have the following effects on your product and orders.

When you edit the price and inventory of the linked products on your eCommerce platforms, they will be updated automatically to TikTok Shop's linked products

When orders generated with the linked products on TikTok Shop, the same orders will be synced back to your eCommerce platform. Our app creates orders on your eCommerce platform stores for those products that are linked to the TikTok Shop's products



You can unlink any SKU according to your needs. Just click the Unlink button on the SKU list and confirm. The selected SKU will be unlinked straight away.

Please note that unlinking an SKU means the relationship between the two SKUs is no longer effective, which means price and inventory changes will not be updated from your eCommerce platform stores. Orders (with the unlinked SKUs) created on TikTok Shop will not be synced to your eCommerce platform stores.



If you want to link your products manually, you can choose the SKUs from TikTok Shop and click Link. After that, a modal would appear with all the SKUs from your eCommerce platform stores. You can choose from the list to decide which SKU to link with TikTok Shop SKU.

You must know your Shopify product SKU in order to link TikTok products successfully.



For any help, connect with our chat support team.

Updated on: 04/10/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!