Articles on: Product Syncing

How to Specify the Weight, Length, Width, and Height of My Products?

Plans: All plans Platforms: All platforms


TikTok Shop requires you to specify the size and weight information for certain types of products. However, this is not required on platforms like BigCommerce, WooCommerce, Magento-2, and Shopify. To sync products successfully on TikTok Shop, you can set the size information by editing the products.

The shipping cost gets calculated based on the height, length, and width of the product.

Incorrect values may result in incorrect shipping cost calculation.

We strongly suggest you verify the size and weight information and update them on TikTok Shop Seller Center once your products are synced to TikTok Shop.

Updated on: 04/08/2023

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